Business IT Support

IT Help.
Without the IT Contract.

Professional IT support and project services for businesses that need experienced technical help without committing to a long-term managed IT agreement.

Simple Layer IT business technology support

Simple

Tell us what you need. We evaluate the request, define the work, and help solve the problem.

Flexible

No monthly IT contract is required. Use us for an occasional issue or a specific project.

30+

Experienced

Practical business technology experience focused on solving real-world IT problems.

A Different Approach to IT

Sometimes You Just Need IT Help.

Not every business needs a full managed IT provider. Sometimes you have a server that needs to be replaced, a network that isn't working correctly, a Microsoft 365 migration to complete, or a technical problem that needs experienced attention.

Simple Layer IT gives businesses access to professional IT expertise on a project or as-needed basis without requiring an ongoing monthly support agreement.

Simple Layer IT may be a good fit when:

  • You have an occasional IT problem.
  • You need help with a specific technology project.
  • You are replacing or upgrading equipment.
  • Your internal staff needs additional expertise.
  • You want a second opinion before making an IT decision.
  • You don't want to commit to a monthly managed IT contract.
Local Business IT Support

Serving Southeastern Pennsylvania

Our primary onsite service area includes Berks, Chester, Lancaster, Montgomery and surrounding counties. Larger or specialized projects may also be considered throughout Pennsylvania.

Have a project outside the immediate area? Call (484) 559-6013 and let's talk about it.

What We Do

Business IT Services

From troubleshooting to infrastructure projects, Simple Layer IT provides professional technical assistance without requiring an ongoing IT support agreement.

Break/Fix IT Support

Troubleshooting for computers, servers, printers, applications, networks, Wi-Fi and other business IT problems.

IT Projects

Server replacements, computer deployments, hardware refreshes, migrations and infrastructure upgrades.

365

Microsoft 365

Microsoft 365 setup, migrations, Exchange Online, OneDrive, SharePoint, Teams and troubleshooting.

Wi

Network & Wi-Fi

Network troubleshooting, wireless coverage, firewall replacements, switching and connectivity projects.

Cybersecurity Projects

MFA, endpoint security, firewall upgrades, backup improvements and targeted security remediation.

?

IT Consulting

Technology planning, solution evaluation, second opinions and practical technical guidance.

How It Works

Straightforward IT Service

1

Tell Us What You Need

Contact us with the problem you're experiencing or the IT project you're considering.

2

We Review the Request

We'll determine whether we're a good fit, discuss the scope, and review scheduling.

3

We Complete the Work

We perform the agreed-upon service or project. There is no ongoing IT contract required afterward.

When Your Business Needs More

What If You Eventually Need Ongoing IT Support?

Some businesses eventually reach the point where occasional IT assistance is no longer enough. You may need proactive monitoring, user support, cybersecurity management, backup oversight, and ongoing technology planning.

If your needs grow in that direction, we can help evaluate whether a managed IT relationship makes sense. There is no requirement to make that transition simply because you've used Simple Layer IT.

Frequently Asked Questions

Simple Answers About Simple Layer IT

Do I have to sign a monthly IT contract?
No. Simple Layer IT is designed for project-based and occasional IT work without requiring an ongoing managed services agreement.
Can you come onsite?
Yes. Onsite and remote support are available depending on the nature of the project, problem, location and scheduling requirements.
Do you provide emergency 24/7 support?
No. Simple Layer IT provides scheduled service based on availability and is not designed as a guaranteed 24/7 emergency help desk.
Can you help with just one project?
Yes. One-time projects are a core part of the Simple Layer IT model. You can engage us for a specific need without committing to ongoing support.
What if I need IT help again later?
Simply contact us again. Each new request can be evaluated and scheduled independently based on your needs and our availability.
Can you work with my current IT provider?
Yes. For appropriate projects we can work alongside an existing IT provider, internal IT staff, software vendor or other technology partner.

Have an IT Problem or Project?

Tell us what you need help with. We'll review the request, determine whether Simple Layer IT is the right fit, and discuss scheduling and next steps.