IT Services.
Without the Long-Term Agreement.
From on-demand troubleshooting to technology projects, Simple Layer IT provides experienced business IT assistance without requiring an ongoing managed services contract.
Professional IT Help When You Need It
Need help with a technology problem or project? We provide practical business IT services on an on-demand and project basis.
On-Demand IT Support
Professional troubleshooting and technical assistance for business technology issues without requiring a monthly support contract.
- Computer troubleshooting
- Server troubleshooting
- Application and software issues
- Printer and peripheral problems
- Network connectivity problems
- Wi-Fi troubleshooting
- User and workstation issues
- General business IT problems
IT Projects
Experienced technical assistance for planned upgrades, replacements, migrations and other business technology projects.
- Server replacement projects
- Computer deployments
- Hardware refresh projects
- Office technology upgrades
- System migrations
- Infrastructure improvements
- New office technology setup
- Vendor coordination
Microsoft 365
Help implementing, migrating and troubleshooting Microsoft 365 services for your business.
- Microsoft 365 setup
- Email migrations
- Exchange Online
- OneDrive
- SharePoint
- Microsoft Teams
- User and licensing changes
- Microsoft 365 troubleshooting
Network & Wi-Fi
Troubleshooting and project assistance for business networks, internet connectivity and wireless systems.
- Network troubleshooting
- Wi-Fi coverage problems
- Wireless access point installation
- Firewall replacements
- Network switch replacements
- Internet connectivity issues
- Network upgrades
- Office network projects
Cybersecurity Projects
Targeted security improvements for businesses that need to strengthen specific areas of their technology environment.
- Multi-factor authentication
- Endpoint security improvements
- Firewall upgrades
- Backup improvements
- Microsoft 365 security
- Account security improvements
- Security remediation projects
- Technology security reviews
IT Consulting
Experienced guidance when you need help making a technology decision or determining the best way to approach an IT problem.
- Technology planning
- Solution evaluation
- Hardware recommendations
- Vendor evaluation
- Second opinions
- Project planning
- Technology assessments
- Practical IT guidance
The Kind of Things We Can Help With
Simple Layer IT is designed for situations where your business needs professional IT expertise without committing to an ongoing support relationship.
“Our server needs to be replaced.”
We can help plan, source, install and migrate to a replacement system.
“Our Wi-Fi isn't working well.”
We can troubleshoot coverage and performance and recommend appropriate improvements.
“We need several new computers.”
We can assist with selection, setup, deployment and migration of your business workstations.
“We need help with Microsoft 365.”
From migrations to troubleshooting, we can help with your Microsoft cloud environment.
“Something on our network isn't right.”
We can investigate connectivity, firewall, switching and network-related problems.
“We need an experienced IT opinion.”
We can review a proposed solution, project or technology decision and provide guidance.
IT Help Without the Monthly Contract
A full managed IT relationship can be extremely valuable, but it isn't the right solution for every business.
Simple Layer IT was created for businesses that need access to experienced IT help for a specific problem, occasional support need or technology project without committing to an ongoing monthly managed services agreement.
When another need comes up, simply contact us again. We'll review the request and determine how we can help.
Simple Layer IT may be a good fit if:
- You don't need full-time outsourced IT.
- You have a specific IT problem to solve.
- You need help completing a technology project.
- Your existing staff needs additional expertise.
- You need an experienced second opinion.
- You want professional IT help without a monthly contract.
What If You Eventually Need Managed IT?
Sometimes a business grows to the point where on-demand IT support is no longer enough. You may need proactive monitoring, ongoing user support, managed cybersecurity, backup oversight and strategic technology planning.
If that happens, we can help evaluate whether a comprehensive managed IT relationship is appropriate for your business. There is no requirement to make that transition simply because you've used Simple Layer IT.
Getting IT Help Is Simple
Tell Us What You Need
Submit a service request or call us and explain the problem or project.
We Review It
We'll determine whether we're a good fit, discuss the scope and review scheduling.
We Get to Work
We complete the agreed-upon service or project without requiring an ongoing IT contract.
Serving Southeastern Pennsylvania
Our primary onsite service area includes Berks, Chester, Lancaster, Montgomery and surrounding counties.
Larger or specialized projects may also be considered throughout Pennsylvania.
Have a project outside our immediate area? Call (484) 559-6013 to discuss it.
Questions About Our IT Services
What does On-Demand IT Support mean?
Do I need to become a monthly client?
Do you provide both onsite and remote IT support?
Is On-Demand IT Support the same as 24/7 emergency support?
Can you work with our existing IT company or internal staff?
What if my company eventually needs ongoing IT management?
Have an IT Problem or Project?
Tell us what you need. We'll review the request, determine whether Simple Layer IT is the right fit, and discuss scheduling and next steps.