Simple Layer IT Services

IT Services.
Without the Long-Term Agreement.

Professional IT support and project services for businesses that need experienced technical help without committing to an ongoing managed IT contract.

Flexible Business IT

Get the IT Expertise You Need — When You Need It.

Whether you're dealing with a technology problem, planning an upgrade, replacing aging equipment, or tackling a project your internal team doesn't have time to complete, Simple Layer IT can provide experienced technical assistance on a project or as-needed basis.

What We Do

Business IT Services

Break/Fix IT Support

When something isn't working, sometimes you simply need an experienced IT professional to diagnose the problem and get things running again.

  • Computer and workstation troubleshooting
  • Server problems
  • Printer and peripheral issues
  • Application troubleshooting
  • Network and connectivity problems
  • Wi-Fi issues
  • General business IT troubleshooting

IT Projects

Need to replace, upgrade, migrate, or deploy technology? We can help plan and complete one-time IT projects without requiring an ongoing support agreement.

  • Server replacements and upgrades
  • New computer deployments
  • Office technology upgrades
  • Hardware refresh projects
  • Infrastructure improvements
  • System migrations
  • Technology deployment projects
365

Microsoft 365

We can assist with Microsoft 365 projects, migrations, configuration, troubleshooting, and improvements.

  • Microsoft 365 setup
  • Email migrations
  • Exchange Online
  • OneDrive
  • SharePoint
  • Microsoft Teams
  • User account and licensing assistance
  • Microsoft 365 troubleshooting
Wi

Network & Wi-Fi

Reliable connectivity is critical to nearly every business. We can troubleshoot existing networks or help upgrade aging network infrastructure.

  • Network troubleshooting
  • Wi-Fi coverage improvements
  • Wireless access point installation
  • Firewall upgrades
  • Network switch replacements
  • Network redesigns
  • Cabling coordination
  • Internet connectivity troubleshooting

Cybersecurity Projects

Not every cybersecurity improvement requires a long-term security contract. We can help businesses address specific security concerns and improve their technology environment.

  • Multi-factor authentication projects
  • Endpoint security deployment
  • Firewall replacement
  • Security assessments
  • Backup improvements
  • Account security improvements
  • Security remediation projects
?

IT Consulting

Sometimes you don't need another product or service. You just need experienced guidance before making a technology decision.

  • Technology planning
  • Second opinions
  • Vendor and solution evaluation
  • Server and infrastructure planning
  • Technology upgrade recommendations
  • Troubleshooting difficult IT problems
  • Project planning and technical guidance
Common Engagements

What Does a Simple Layer IT Project Look Like?

Here are a few examples of the kinds of problems and projects we can help businesses address.

Replace an Aging Server

Plan, configure, migrate, and deploy a replacement server for an existing business environment.

Fix Unreliable Wi-Fi

Diagnose wireless coverage problems and improve connectivity throughout your office.

Move to Microsoft 365

Help migrate business email, files, or collaboration tools into Microsoft 365.

Install New Computers

Prepare and deploy replacement workstations for your employees.

Improve Cybersecurity

Implement MFA, endpoint protection, firewall upgrades, or other targeted security improvements.

Get a Second Opinion

Have an experienced IT professional review a proposal, recommendation, or technical problem before you proceed.

Designed for Flexibility

Project-Based & Occasional IT Help.

Simple Layer IT is designed for businesses that want access to professional IT expertise without signing an ongoing managed services agreement.

You might call us once for a server project, again several months later for a networking problem, and then contact us when another technology need arises.

Each request can be evaluated independently and scheduled based on availability.

Simple Layer IT may be a good fit if:

  • You don't need a full-time IT provider.
  • You have an occasional technical problem.
  • You need help completing a specific project.
  • Your internal staff needs additional technical expertise.
  • You want a second opinion before making an IT decision.
  • You prefer to purchase IT services as needed.
When Your Needs Change

Need Ongoing IT Support?

Some businesses eventually reach the point where occasional IT assistance is no longer enough. They may need proactive monitoring, ongoing cybersecurity, backup oversight, user support, and technology planning.

If your organization reaches that point, we can help evaluate whether a managed IT relationship makes sense. There is no requirement to make that transition simply because you've used Simple Layer IT.

How It Works

Straightforward IT Service.

1

Tell Us What You Need

Contact us with the problem you're experiencing or the project you're considering.

2

We Review the Request

We'll determine whether we're a good fit, discuss the scope, and schedule the work based on availability.

3

We Complete the Work

We perform the agreed-upon project or service. There is no ongoing support commitment when the engagement is complete.

Service Area

Southeastern Pennsylvania & Beyond

Our primary onsite service area includes Berks, Chester, Lancaster, Montgomery and surrounding counties. Larger or specialized projects may also be considered throughout Pennsylvania.

Not sure whether your location or project is a fit? Call (484) 559-6013 or submit a service request and we'll be happy to discuss it.

Frequently Asked Questions

Questions About Our Services

Do you require a monthly IT contract?
No. Simple Layer IT is specifically designed for project-based and occasional IT work without requiring an ongoing managed services agreement.
Can you provide onsite service?
Yes. Onsite and remote services are available depending on the nature of the problem, project, location, and scheduling requirements.
Do you offer emergency 24/7 support?
No. Simple Layer IT provides scheduled service based on availability and is not designed as a guaranteed 24/7 emergency help desk.
Can you work with our existing IT provider?
Yes. For appropriate projects we can work alongside an existing IT provider, internal staff member, software vendor, or other technology partner.
What happens after the project is finished?
The engagement ends when the agreed-upon work is complete. If you need assistance again in the future, simply contact us with the next request.
Can you help if our needs become ongoing?
Yes. If your business eventually needs ongoing monitoring, help desk support, cybersecurity management, backup oversight, or other managed IT services, we can help evaluate appropriate options.

Have an IT Problem or Project?

Tell us what you need help with. We'll review the request, determine whether Simple Layer IT is the right fit, and discuss scheduling and next steps.